Shipping policy
At Dreamlet, we’re committed to delivering your order as quickly and securely as possible. Please ensure you're available to receive your parcel, which will be left in a secure location if no one is present.
Important:
The buyer is responsible for any lost or stolen packages due to incorrect shipping information. Please double-check your shipping address before confirming your order. Once the order is placed, you are committing to the sale and confirming that all entered information is accurate.
Shipping Charges:
- Flat Rate Shipping: $6.99 (for orders under $50)
- Free Shipping: On all orders over $99 within the US
Processing Times:
- Orders are typically processed within 1-3 business days. In peak busy times, the processing window can stretch up to 5 days.
- If your order contains pre-order items, it's going to ship once all items are in stock. Please refer to the ETA on the pre-order product page (above the Add To Cart button)
Delivery Times:
- Standard U.S. Continental Shipping via USPS: Typically 4-7 business days, depending on your location.
Customs & Duties:
- Please note that any applicable taxes or duties imposed by customs are the sole responsibility of the customer.
Unexpected Delays: While we aim for timely deliveries, please note that delays imposed by shipping carriers are beyond our control. We reserve the right to extend delivery times in cases of unexpected events or circumstances.
We appreciate your patience and will do everything we can to ensure your order reaches you as quickly as possible.