⚠️ USPS issue on orders shipped on August 20th-21st 2026 ⚠️

We were made aware that a batch of packages sent between August 20th and 21st is stuck in a USPS hub in Fairfield, OH.

We are in the process of identifying all tracking numbers and figuring out how to get them moving.

If any of the packages are lost, we are going to resend the orders.

Please understand that all orders were shipped promptly (as shown in the tracking), but once packages are handed to USPS, they are out of our hands.

Regardless, we're going to resend any lost packages. Thanks for your patience, and sorry for the inconvenience.

Before reaching out, please take a moment to review our FAQ page as many common questions are answered there.

If you still need assistance, we'd be happy to help! Simply complete the contact form below, and a member of our team will get back to you within 1–2 business days.

Please note that emailing hello@shopdreamlet.com may result in a delayed response, as this inbox is not monitored by our customer support team. For the fastest assistance, please use the contact form below.

Thank you for your patience and support!

Current order processing time:

• Orders are typically processed within 1-3 business days.
• During Sale Events, processing time might extend up to 7-10 days, depending on volume of orders.
• Clearance Sale items might take up to 10 days to ship, as we're prioritizing time-sensitive seasonal orders.
• If your order contains a pre-order item, please refer to the ETA provided on the product page.
• Standard Shipping: Delivery typically takes 5-9 business days, depending on your location.